Privacy Policy

EA Industries & Investment Pty Ltd | ABN 666 160 274

Last updated: May 2025

 

Introduction

EA Industries & Investment Pty Ltd ("EA Industries", "we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website (eaindustries.com.au) or make a purchase from us.

 

Information We Collect

We collect personal information that is necessary to process your orders and provide our services. This may include:

•       Full name

•       Delivery and billing address

•       Email address

•       Phone number

•       Payment information (processed securely via Shopify Payments or eWAY — we do not store card details)

•       Order history and preferences

•       IP address and browsing behaviour on our website (via cookies)

 

How We Use Your Information

We use your personal information to:

•       Process and fulfil your orders

•       Communicate with you about your order status

•       Respond to enquiries and customer service requests

•       Send promotional emails and marketing communications (where you have consented)

•       Improve our website and customer experience

•       Comply with legal obligations

 

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

•       Shipping and logistics providers for delivery purposes

•       Payment processors (Shopify Payments, eWAY) for transaction processing

•       Marketing platforms (where you have opted in to communications)

•       Law enforcement or regulatory bodies where required by law

 

Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. By continuing to use our website, you consent to the use of cookies. You may disable cookies through your browser settings, however some features of the website may not function correctly as a result.

 

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses SSL encryption and our payment processing is handled by PCI-DSS compliant providers.

 

Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections where it is inaccurate or out of date. To make a request, contact us at orders@eaindustries.com.au.

 

Contact Us

For any privacy-related enquiries, please contact:

EA Industries & Investment Pty Ltd

Phone: 0412 054 790

Email: orders@eaindustries.com.au

Website: www.eaindustries.com.au